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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pattie hyatt

August 1, 2025

5  out of  5
rating by pattie hyatt
"Anytime I have a question I get feedback very quickly. Really does feel like I have a good neighbor"
We responded:
"Thank you, Pattie, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
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Tyler Steen

August 1, 2025

5  out of  5
rating by Tyler Steen
"Bryce was easy to talk to and made the process simple. Highly recommend this office."
We responded:
"Thank you for taking the time to share your positive experience with Bryce and our team at The J.R. Arey - State Farm® Agency. We're delighted to hear that he made the insurance process straightforward and enjoyable for you—providing reliable, personalized insurance solutions is what we strive for every day, whether it's auto, home, life, or other coverage needs. Your recommendation means the world to us, and we're here whenever you need assistance with claims, quotes, or any insurance questions. It's our pleasure to serve you!"
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Serge Blain

July 30, 2025

5  out of  5
rating by Serge Blain
"Very good service."
We responded:
"Thank you for your gracious five-star review of The J.R. Arey - State Farm® Agency, Mr. Blain. We are truly honored by your kind words. Your satisfaction is our highest priority, and it is our privilege to serve you with the utmost care and professionalism. We look forward to continuing to exceed your expectations and providing you with exceptional support for all your insurance and financial services needs."
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Phil Bateman

July 20, 2025

5  out of  5
rating by Phil Bateman
"Josh is awesome! He genuinely cares about you as the customer and has a wealth of knowledge. He is able to explain complex issues in a simple way. I’ve recommended him to a few friends already."
We responded:
"Mr. Bateman, thank you for taking the time to share your outstanding experience with The J.R. Arey - State Farm® Agency. We are delighted to hear how our genuine care, extensive knowledge, and ability to simplify complex matters have made a positive impact. Your recommendations to friends are greatly appreciated and speak volumes about the world-class customer experience we strive to deliver every day. It is our pleasure to serve you, and we look forward to continuing to support your insurance needs with the utmost dedication."
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Andrea

July 10, 2025

5  out of  5
rating by Andrea
"Not only an awesome resource, impeccable services!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luz Solorzano

July 9, 2025

5  out of  5
rating by Luz Solorzano
"Wonderful experience . J.R Arey And he’s Team always treat you like family . They are there for You. I highly recommend it."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacob A

July 9, 2025

5  out of  5
rating by Jacob A
"Great customer service! Very helpful and responsive!"
We responded:
"Thank you, Jacob, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
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Caleb Shafer

July 9, 2025

5  out of  5
rating by Caleb Shafer
"JR is a great agent! He's very objective and unbiased about his recommendations, which helps me feel comfortable knowing that I'm only getting what I need and nothing more. I also like the range of options that are available beyond simple insurance."
We responded:
"Thank you so much for your kind words! We are grateful for the opportunity to serve as your State Farm agency for your insurance and financial service needs! - J.R. Arey, State Farm Agent"
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Pie Girl

July 9, 2025

5  out of  5
rating by Pie Girl
"JR and his team take customer service to the next level! Anytime I have a question or a problem JR and his assistant, Stacey exceed my expectations. My issues are always resolved quickly and JR keeps me updated and informed on the process- reassuring me every step of the way. His expertise is second to none and his friendly and professional staff have made it a pleasure to do business with State Farm and JR Arey Insurance. Thank you for everything! 5 ⭐️ experience!!"
We responded:
"Thank you for your kind words and for taking the time to share your exceptional experience with our agency. It is our genuine pleasure to serve customers like you, and we are delighted to hear that J.R. and Stacy have exceeded your expectations through their expertise, timely resolutions, and reassuring updates every step of the way. At The J.R. Arey – State Farm® Agency, we are committed to providing the finest personalized service, anticipating your needs, and fostering the confidence and well-being that empower your financial security. We look forward to continuing to support you and creating more memorable moments in the future. "
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Ms San

July 8, 2025

4  out of  5
rating by Ms San
"Very professional patience"
We responded:
"Thank you, Ms San, for your 4-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
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derrick chilton

July 8, 2025

1  out of  5
rating by derrick chilton
"My insurance has been thrue the roof over 300 dollars with a perfect clean driving record and 1 car liability and other full coverage it started and 100 then the next year 200 then the next 300 , crazy ,"
We responded:
"Hi Mr. Chilton, We sincerely appreciate you taking the time to share your feedback, as it allows us to continually refine our service in pursuit of excellence. At The J.R. Arey – State Farm® Agency, the genuine care and financial empowerment of our customers remain our highest mission, and we regret that your experience has not met the refined standards we aspire to uphold. Please be assured that insurance rates are determined by State Farm corporate guidelines, based on comprehensive factors such as market conditions and individual risk assessments, over which our agency has no direct control. However, we are committed to anticipating your needs and providing bespoke guidance to optimize your coverage and explore potential adjustments that align with your financial well-being. We would be delighted to personally discuss your concerns and assist in fulfilling any unexpressed wishes toward a more secure future. Kindly reach out to us at your convenience via phone or text at 972-853-8079, or by email at support@areyagency.com. It would be our distinct pleasure to serve you with the utmost professionalism and dedication. "
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J J

June 28, 2025

5  out of  5
rating by J J
"While they weren’t able to quite match my rate that I currently have, the level of customer service that Alivia provided was above and beyond! Definitely something that is rare to come across these days. She sent detailed and easy to understand quotes while communicating clearly and promptly. I 100% recommend this insurance agency and hope to be able to switch over to them in the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marjie Jones

June 27, 2025

5  out of  5
rating by Marjie Jones
"J.R. Helped me save almost $400 per month and with that, I will be getting more coverage and adding life insurance. He was extremely knowledgeable and the customer service was exceptional. Thank you J. R. for saving my family a lot of money and for giving me the piece of mind of being covered thoroughly! Don’t wait, call him today!"
We responded:
"Thank you so much, Mrs. Jones! We love helping people like you make the switch to State Farm! Thank you for your kind words, on behalf of J.R. Arey State Farm Agent and Team!"
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Mark Grisworld

June 17, 2025

5  out of  5
rating by Mark Grisworld
"I recently worked with Alivia, she is very patient, kind, and thorough in her work. I will be recommending this agency to others. Great work Alivia, thank you for your assistance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Changho Yi

June 13, 2025

5  out of  5
rating by Changho Yi
"Excellent customer representatives"
We responded:
"Thank you, Changho, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
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Erik Kaspruk

June 5, 2025

5  out of  5
rating by Erik Kaspruk
"Great people, always available for questions or concerns. Alexis was wonderful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tyrell Wiltshire

May 9, 2025

5  out of  5
rating by Tyrell Wiltshire
"Alivia is a great person I highly recommend to go her with anything. Keep up the good work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wyatt Moore

May 9, 2025

5  out of  5
rating by Wyatt Moore
"Alivia helped me with my policy and she was great, highly recommend this agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elaina Parks

May 7, 2025

5  out of  5
rating by Elaina Parks
"Alivia is an absolute rockstar at State Farm! She’s incredibly hardworking, knowledgeable, and genuinely cares about helping people. Whether it’s answering questions, explaining coverage, or going the extra mile to make sure everything is taken care of, she always gives 110%. You can tell she’s passionate about what she does, and it shows in the quality of her work. If you need someone dependable and truly great at their job, Alivia is the one to go to. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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TheWiseBrother

May 7, 2025

5  out of  5
rating by TheWiseBrother
"Alivia is very easy to talk to and will make sure you clearly understand your policy. Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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hazel moore

May 6, 2025

5  out of  5
rating by hazel moore
"I don't have a lot of experience in the realm of insurances, but Alivia Parks made sure I had every bit of information I needed. She was very patient, kind, and respectful every step of the way. You guys have an amazing team and I would highly recommend to anyone with ears!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kailyn Parks

May 6, 2025

5  out of  5
rating by Kailyn Parks
"I had the privilege of speaking with Alivia and she helped me with all my needs! I highly recommend this agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alivia parks

Alivia parks

May 2, 2025

5  out of  5
rating by Alivia parks
"J.R is extremely professional, he truly values his customers. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eden Parks

May 2, 2025

5  out of  5
rating by Eden Parks
"Alivia is very professional, very well spoken and ensures I understand the policy thoroughly. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heather James

May 1, 2025

5  out of  5
rating by Heather James
"J.R. is a fantastic guy. Other than providing our community with great rates for all things insurance, he pours into supporting the community in any way he can. Thanks again J.R.!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"